Welcome to the Crane Center! We’re honored to support you on your surgical journey. Please take a moment to review the following steps and information to help you prepare for your first appointment.
To Become a Patient:
- Please complete the electronic New Patient Registration form below and upload a copy of the front & back of your insurance card(s) (if applicable). If you plan to pay for surgery yourself, a self pay quote will be furnished after your initial consultation.
- You will be contacted via phone or email by our Patient Intake Team to schedule your consultation.
- Once all documentation is on file and consultation scheduled, you will receive an invitation to “Athena”, our NEW patient portal, to create an account and be able to view your consultation date and time.
- Please note that you will be required to register through “Athena” for your pre-registration forms to complete and check in before your consultation. (Completion of these additional forms are required to prior to your consultation.)
Our website’s insurance page includes a list of the insurance companies that we are able to work with at each location, and their letter requirements for pre-authorization. We will verify your insurance benefits prior to your consultation, and you will receive a Verification of Benefits form following your consultation.
Any questions regarding your procedure should be directed to your surgeon during your consultation.
After Your Consultation
You will receive an electronic Patient Information Packet after your consultation to learn about your potential financial responsibility and receive other important information.
Letters of support are required for surgery, per WPATH Standards of Care. Details regarding the letter requirements can be found here.
Before Surgery: Any pre-operative instructions will be discussed during your initial consultation, which may include hair removal, BMI requirements, etc. Once your surgery has been scheduled you will receive a detailed surgical information package. This will include all pre-operative instructions specific to your procedure, as well as an order for any applicable blood work.