New Patient Coordinator
Bianca joined the Crane Center in September 2019. She brings seven years of administrative experience within the medical field.
Originally from Monterrey Nuevo Leon Mexico, Bianca moved to the US to pursue her Medical Administrative Assistant degree. She obtained her Associate Degree in Medical Administrative Assistant from Everest Institute in May 2013. She then began her career in the medical field and has worked with multiple Medical practices with a wide range of specialties.
In her spare time, Bianca enjoys spending time with her two beautiful kids.
Bianca is also Bilingual.
Patient Care Coordinator
Judah hails from Toronto and spent some formative younger years in Boston. As a Paramedic in the Province of Ontario he’s accustomed to working in a fast past, every changing environment, that requires quick thinking and evolving people skills.
In Toronto he was the co-facilitator of a trans masc peer support group and a trans masc social group. Prior to working in the medical field, Judah put his English and Philosophy degree to good use, spending years racing snowboards and working as a snowboard Product Manager…yes that’s a real job!
As an Ontarian, Judah had the opportunity to choose where he wanted to go for his surgeries. There was limited information and guidance in Toronto regarding surgery in the US and navigating the process. So now as a member of the Crane Center team he can share his experience with both US and foreign based patients. Judah wants patients to know, this guy gets it! He’s been there and understands the journey.
When he’s not at work you can find Judah and his husband Jeff sourcing the best corduroy to carve or the best single track to ride, followed happily by their 120lb newf Ling Ling.
Valentina, MA (She/Her)
Patient Care Coordinator
Valentina is also Bilingual.
Jackie joined the Crane Center in August 2021. She is a Bay Area Native, born and raised. She studied at Fashion Institute of Design and Merchandising in San Francisco CA and has a degree in Visual Communications. In her free time, she is a fashion stylist and a visual designer.
From the fashion world to the medical world. Jackie brings over a year of experience in surgery scheduling. She grew a passion for helping doctors and patients coordinate and being part of the journey through surgery.
Jackie loves music, animals, being creative and going on tropical vacations.
Michael joined the Crane Center in November 2021. He graduated from University of Wisconsin with Bachelor’s of Science in Health Care Administration.
After college, Michael became a License Nursing Home Administrator. A proud accomplishment as a LNHA, Michael let multiple Skilled Nursing Facilities to a CMS 5 Star status. In additional, two SNF’s were awarded Top 100 SNF’s in the US, according to USA Today News. Michael’s 13 years of experience in leadership roles and passion of working with the LGBTQ community, led him in the California Practice Management role.
Michael enjoys spending his free time with his husband and two dogs.
Morgan, CPPM (She/Her)
Morgan is an Austin native and proud Longhorn. She obtained her Bachelor’s of Science in Applied Learning & Development from the University of Texas at Austin . Her tenure with the Crane Center dates back to June 2016, when the practice first opened its doors in Austin as Brownstein & Crane Surgical Services.
Morgan’s history with the practice has given her the privilege of wearing many hats, climbing her way up from Patient Coordinator to the current Practice Manager. In this role she brings the brand to life through conferences and events, partnering with members and advocates of the transgender community, and implementing standard procedures to enable the surgeons to do what they do best: help patients affirm their gender.
When she is not working, Morgan is busy living your ideal Austin lifestyle. As a dog mom of two, she enjoys outdoor adventures, traveling, and the vibrant nightlife, concerts, and festivals in the live music capital of the world.
Kristin, MSN, RN (She/Her)
Chief Clinical Officer
Kristin joined the Crane Center in January 2019 and brings over 25 years of nursing experience. Prior to joining the Crane Center Kristin spent the majority of her career working in Emergency Departments across the country. Most recently Kristin was the Trauma Program Educator at Dell Seton Medical Center in Austin TX where she was active in both community and professional education.
Originally from Southern Ontario, Kristin moved to the US to pursue her nursing career. Kristin graduated from Sheridan College School of Nursing in Mississauga, Ontario and obtained her Master’s in Nursing Education at Walden University in Minneapolis, MN.
In her spare time Kristin enjoys spending time with her husband and three rescue Dalmatians.