Last modified: March 25, 2025

 

At the Crane Center, we respect your privacy and are committed to protecting the personal information you share with us. ThisPrivacy Policy explains how we collect, use, and protect your personal information when you visit our website. By accessing or using this site, you agree to the terms of this Privacy Policy. 

Information We Collect

We may collect the following types of information when you use our site: 

  • Personal Information: This includes details such as your name, email address, phone number, mailing address, and other information you provide when you fill out forms, sign up for newsletters, or communicate with us.
  • Usage Data: We collect information about how you interact with our Site, such as your IP address, browser type, device type, pages visited, and actions taken on the Site. This helps us improve the user experience and the functionality of the Site.
  • Cookies: We use cookies and similar technologies to track your activity on our Site. Cookies are small text files stored on your device that help us analyze web traffic, improve user experience, and remember your preferences.
 

How We Use Your Information

We use the information we collect for the following purposes: 

  •  To Provide Services: To deliver services, process transactions, and respond to inquiries you make through the Site.
  • To Improve the Site: To analyze trends, monitor how users interact with the Site, and improve its design, functionality, and performance
  • For Legal and Security Purposes: To comply with legal obligations, protect our rights and safety, and prevent fraudulent activities.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases: 

  • With Service Providers: We may share your information with third-party vendors and service providers who assist us in operating the Site, processing payments, or sending communications. 
  • As Required by Law: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights. 

Data Security

We take the security of your personal information seriously and use reasonable administrative, technical, and physical measures to protect it from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on the jurisdiction you are in, you may have certain rights regarding your personal information. These rights may include: 

  • Access and Correction: You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate.
  • Deletion: In certain cases, you may request that we delete your personal information.
  • Opt-Out of Communications: You can opt-out of receiving communications from us by contacting us directly. 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. These technologies help us: 

  • Analyze site traffic and usage patterns. 
  • Personalize content based on your preferences. 
  • Improve the functionality of the Site. 

You can control cookie preferences through your browser settings, but disabling cookies may affect your ability to use some features on this site. 

Third-Party Links

Our Site may contain links to third-party websites. These third-party sites are not operated by us, and we are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party website you visit.

Changes to this Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting on this page, and the “Last Updated” date at the top will reflect the date of the most recent change. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

SMS Privacy Policy

Your Privacy is Important to Us

The Crane Center is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you choose to use our SMS text messaging service.  

Information We Collect

When you opt-in to our SMS text messaging service, we may collect the following information:

  • Your Mobile Phone Number: This information is necessary to send you text messages.
  • Your Consent: We will obtain your explicit consent before sending you text messages.

How We Use Your Information

We use your mobile phone number to:

  • Send you timely health-related messages, such as appointment reminders, test results, and health alerts.
  • Provide you with important notifications and updates from our clinic.

Sharing Your Information

We do not share your personal information with third parties, except as required by law or to provide the SMS text messaging service.   

Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.   

Opting Out

You can opt out of receiving SMS text messages at any time by replying “STOP” to any text message you receive from us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.   

Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS text messaging service, please contact us at:   

Crane Center, 4407 Bee Cave Rd. Suite 612, 512-597-0402, txreception@cranects.com

By using our SMS text messaging service, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Last modified: March 25, 2025
 
Welcome to the Crane Center. By accessing or using our website, you agree to comply with and be bound by these Terms of Use. If you do not agree to these Terms, please refrain from using this website.
 

Medical Disclaimer

The content provided on this site, including information about gender-affirming surgeries and related procedures, is for informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the guidance of your physician or qualified healthcare provider with any questions you may have regarding medical conditions or surgical procedures. Never disregard professional medical advice or delay seeking it because of something you have read on this site.

Use of the Site

You agree to use the site in a manner that is lawful, respectful, and in accordance with these Terms. Prohibited activities include, but are not limited to:

  • Engaging in unlawful conduct.
  • Uploading or transmitting harmful, defamatory, or offensive content.
  • Interfering with the functionality of the site or disrupting its services.
  • Attempting to access data or systems without proper authorization.
  • Using the Site for fraudulent of malicious purposes.

User Registration

To access certain services on the site, such as scheduling consultations or accessing patient portals, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to maintain the security of your account credentials. You are responsible for all activities that occur under your account.

Medical Services

All medical procedures are performed by licensed healthcare professionals in accordance with applicable laws and regulations. By utilizing our services, you confirm that you are providing accurate health information and consenting to the provision of healthcare services.

Privacy and Confidentiality

We are committed to protecting your personal health information. Please refer to our Privacy Policy to understand how we collect, use, and protect your information. By using this site, you consent to our privacy policy.

Third-Party Links

This site may contain links to third-party websites for your convenience. We do not control these websites and are not responsible for their content, policies, or practices. We encourage you to review the terms and privacy policies of any third-party site you visit.

Limitation of Liability

To the fullest extent permitted by law, Crane Center and its affiliates will not be liable for any damages, including direct, indirect, incidental, or consequential damages, arising from your use or inability to use this site, including any content or services provided through the site.

Modifications to the Terms

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on this page, with the “Last Update” date at the top reflecting the most recent change. It is your responsibility to review these Terms periodically for any changes.

Contact Information

If you have any questions or concerns regarding these Terms or any aspect of our services, please contact us at:

Crane Center 

Address: 4407 Bee Cave Rd Suite 612

Austin, TX 78746

Phone: 512-446-9486

Email: support@cranects.com

By using this site, you acknowledge that you have read, understood, and agree to these Terms of Use. 

SMS Terms & Conditions

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from the Crane Center. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply.

See privacy policy at https://cranects.com/privacy-policy/.

Message HELP for help. Reply STOP to any message to opt out. 

Warning !

This website contains graphic images. By continuing to our website, you agree that you are 19 years old or above.